Privacy notice
This notice explains how we use the details you provide when you request travel services and communicate with our support team.
What we use your information for
When you submit a request, we use your contact details and travel notes to:
- Confirm key service details and coordinate timing for your arrival
- Reply to questions you send through our inquiry or support forms
- Send email updates related to your request and confirmation status
- Improve our service quality through internal review of support interactions
How we communicate
We keep messages limited to what’s needed for your request, such as confirmation guidance and practical updates. If you opt in to receive email notifications, you may receive periodic messages related to your service inquiry.
- Email notifications are tied to your request and support needs
- We don’t use your information to spam or irrelevant promotions
- You can stop email notifications by contacting our support desk
Your choices
You control what you share. If you provide optional details (like accessibility notes), it helps us respond more precisely.
- Request communications are used to manage confirmations
- Notification consent is collected for email updates
- You can request help with changes to your inquiry details
Contact for privacy questions
If you have questions about data use, reach out to our support desk. We’ll help you understand what we need and why it’s used.
Plain-language summary
In short: we use your request details to coordinate and communicate about your service, and we keep notifications related to your inquiry.
FAQ
We may share relevant request details to coordinate service fulfillment and confirmations. We only provide what’s needed to deliver the requested service.
We keep information for as long as needed to manage your request, provide support, and meet our business and legal obligations.
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